Calligio provides a FREE Standard Shipping delivery for all US orders above $50. International customers from countries/regions including Canada, United Kingdom, Europe and Australia get a free delivery starting from $150 orders.

Your orders are picked, packed, and shipped the same day from Los Angeles, California. The products ordered after 2PM PST are shipped the very next working day. The shipping department is on duty Monday through Saturday, excluding holidays.

Once your order has been processed, you will receive an email with your tracking number that allows you to check the order’s location. You have up to 2 hours after placing an order to request editing or canceling the order by writing to email support@caligio.com

Make sure to pick up your order in time to avoid any negative carry-outs after the product is delivered, as Caligio doesn’t take any responsibilities for orders after the status changes to Delivered. However, if you are worried about your orders getting wrongly delivered or stolen - opt for Standard Delivery + Priority Processing & Shipping Insurance for just $9.99 US only to secure a free replacement for all unreceived products.

Please note that the below-mentioned delivery timings are taken from the official websites of the delivery providers and may vary depending on the carriers delivery speed. International orders may be applicable for local taxes on top of the delivery costs.

Please note, sometimes delivery providers may come up with a shipment delay due to the restrictions issued by countries' governments in these challenging times. Therefore, there may be cases when the package arrives several days after you receive a delivery notification.

If you ordered the wrong size, color, or simply would like to return the product, you can do so within 30 days from the delivery date. To be eligible, the item must be unworn and in its original packaging, free from any odors (deodorant, perfume), stains, or signs of wear. The original gift box and velvet pouch must be included - returns without original packaging will not be accepted. Please note that a $9.99 shipping and handling fee applies to all domestic returns and will be deducted from the amount refunded.

Once your return is approved, please send the item(s) back within 7 days. 

For exchanges within the US, your first exchange is completely free and will be dispatched within 5 business days after we receive and inspect the item. Subsequent exchanges are at the customer's expense.

For international customers, returns and exchanges are handled on a case-by-case basis. Due to the complexity of international shipping, please contact us at support@caligio.com and our team will guide you through the process and find the best solution for you.

We do not process returns or refunds for final sale(special price) items, bundles, Buy 2 Get 1 Free offers, or promotional deals with discounts of 20% or more.

For any questions, contact us at support@caligio.com.